Services

Q: How do I know which type of consultation to choose?

Photo Consultation | $50 The most flexible option. Complete your medical history, answer questions about the concern you would like evaluated, submit photographs, and choose an available consultation date. There is no appointment time and you do not need to be available at a specific time. Your consultation will be reviewed by a telederm PR dermatologist, and you will receive your evaluation and treatment plan within 72 hours of your selected consultation date. Video Visit | $99 This option includes the same medical history and photographs, plus a scheduled live video appointment with a dermatologist. It is a good choice if you prefer to speak directly with your dermatologist, ask questions during the visit, or simply feel more comfortable with a real-time visit.

Explore the dermatology concerns that can be evaluated through telederm PR.

What Can I Consult About?

You don’t need to know what you have before you consult. If something involving your skin, hair, or nails concerns you, you can start by telling us what you’re seeing, feeling, or noticing. A telederm PR dermatologist will review your medical history, information about the concern, and your photographs to evaluate what may be happening and recommend the appropriate next steps.

We Can Start With Concerns Like These

Follow-Up of a Previous Skin Concern

Evaluation of how you’re responding to treatment and adjustments when medically appropriate.

Change in Skin Color

Darker or lighter areas, hyperpigmentation, melasma, vitiligo, and other pigment changes.

Possible Skin Infection

Red or painful areas, crusting, blisters, or other changes that may represent fungal or bacterial infections, herpes, folliculitis, impetigo, warts, and other skin infections.

Nail Problem

Changes in nail color, shape, thickness, or texture, possible nail fungus, nails that break or separate, and other nail changes that concern you.

Hair Loss

Hair loss or thinning, areas of missing hair, itching, scaling, dandruff, or other changes involving your hair or scalp.

Spot, Mole, Lesion, or Growth

Something new on your skin, a spot or mole that has changed, a sore that isn’t healing, a cyst, wart, growth, or simply something...

Acne or Rosacea

Acne, rosacea, redness, irritation, dark spots, melasma, and other changes affecting the skin on your face.

Rash or Skin Irritation

New or persistent rashes, red, dry, scaly, irritated, or itchy skin. This can include eczema, dermatitis, psoriasis, hives, and many other types of rashes.

Skin Care or Product Guidance

Unsure which products suit your skin? Get personalized advice on cleansers, moisturizers, sunscreen, and daily routines that match your skin type and concerns.

Wound or Ulcer

A cut, sore, or wound that isn’t healing as it should. Slow-healing wounds, pressure sores, leg ulcers, and signs of infection like redness, swelling,...

Skin Pain, Burning, or Sensitivity

Skin that stings, burns, aches, or feels unusually tender. Sunburn, product reactions, nerve-related pain, or discomfort with no clear cause are all worth getting...

Excessive Sweating

Sweating that soaks through clothing or affects your underarms, palms, or feet more than feels normal. Hyperhidrosis and sweating that interferes with daily life...

Itching

Itching that comes on suddenly or won’t go away, with or without a visible rash. Dry skin, eczema, allergies, and bug bites are frequent...

Not Sure How to Describe It? That's Okay

You don’t need to choose a diagnosis or decide which category your concern belongs in. Describe what’s concerning you and submit clear photographs. Part of your dermatologist’s job is determining what may be causing those changes.

Some Conditions Need In-Person Care

Many conditions can be initially evaluated through teledermatology, but not every condition can be completely diagnosed or treated remotely. Some lesions may require dermoscopy or biopsy, and certain concerns may need a physical examination, laboratory testing, procedures, or another type of in-person evaluation. If the dermatologist determines that you need in-person care or additional testing, we’ll explain why and guide you on the appropriate next step.

Frequently Asked Questions

Have questions about teledermatology or how a virtual consultation works? Find clear answers to common questions about appointments, skin concerns, the consultation process, and what to expect from your care.

What conditions can I consult about through telederm PR?

You can consult about a wide variety of skin, hair, and nail concerns. You do not need to know the diagnosis. Simply tell us what is bothering you, complete the questions about your symptoms and medical history, and submit clear photographs of the area you would like evaluated.

Conditions that may be evaluated through teledermatology include acne, rosacea, eczema and other forms of dermatitis, psoriasis, hair loss, nail problems, infections, warts, spots, moles, or individual skin lesions, among many others.

Some conditions require an in-person examination or an in-office procedure. If that applies to your case, a dermatologist will explain why and recommend appropriate next steps.

How do I know which type of consultation to choose?

Photo Consultation | $50

The most flexible option. Complete your medical history, answer questions about the concern you would like evaluated, submit photographs, and choose an available consultation date. There is no appointment time and you do not need to be available at a specific time. Your consultation will be reviewed by a telederm PR dermatologist, and you will receive your evaluation and treatment plan within 72 hours of your selected consultation date.

Video Visit | $99

This option includes the same medical history and photographs, plus a scheduled live video appointment with a dermatologist. It is a good choice if you prefer to speak directly with your dermatologist, ask questions during the visit, or simply feel more comfortable with a real-time visit.

Who will evaluate my consultation?

Every consultation is evaluated by a telederm PR dermatologist. Your dermatologic care will be managed through telederm PR.

When will I receive a response to my Photo Consultation?

Photo Consultations are reviewed within 72 hours of your selected consultation date. You will choose an available date when completing your consultation. There is no appointment time and you do not need to be available at a specific time.

Your medical history, photographs, required forms, and payment must be completed before your consultation can be reviewed. If additional information or photographs are needed, your consultation may remain pending until they are received.

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Complete your clinical intake securely before your virtual dermatology consultation.